For Businesses

1. Can I create multiple accounts using the same email address?
   Yes. If your business has several branches located at different addresses, cities, or countries, you can register multiple accounts using the same email address. Each branch must simply choose a unique username.
2. How do I set up my Business Profile?
   • Navigate to your dashboard and select “Create Business Profile.” Fill in your company’s name, logo, address, contact details, and social links. Once submitted, you’ll receive a unique URL and QR code that you can share anywhere.
3. Can I customize the information on my Business Profile?
   • Yes. You can edit all fields—logo, cover image, contact form settings, social links—at any time from Dashboard → Profile Settings. Changes go live immediately.
4. How do I post updates or news?
   • Go to Dashboard → News Feed and click “New Post.” You can add text, images, videos, and links. Choose whether to notify your followers by email or mobile push.
5. What are Digital Business Cards and how many can I create?
   • Digital Business Cards are virtual cards you share with contacts. You can create up to three distinct cards (e.g., Founder, Sales Rep, Marketing Lead) under Dashboard → Business Cards. Customize each with name, photo, title, and preferred contact methods.
6. How can I find and connect with other companies?
   • Use the “Discover” tab in your dashboard to search by industry, location, or company name. Click “Request Collaboration” to send a structured proposal. You’ll be notified when they accept or decline.
7. How do reviews work on my profile?
   • Any registered member or business can leave a star rating (1–5) and a written review on your public profile. You’ll receive an alert for each new review and can respond publicly to maintain transparency.
8. Are my public pages searchable by Google?
   • Yes. Your Business Profile, News posts, and Reviews are SEO-optimized and indexable by search engines to help you reach a wider audience.

For Members (Individuals)

1. How do I create my Member Profile?
   • From the main menu, select “Join as Member” and fill in your name, role/title, photo, and brief bio. Your profile will be discoverable by businesses looking to hire or collaborate.
2. Can I control who contacts me?
   • Yes. Under Dashboard → Privacy Settings, you can choose to receive messages only from businesses you follow or from anyone on the platform. You can also disable the contact form entirely.
3. How do I follow businesses and see their updates?
   • Visit a Business Profile and click “Follow.” All new posts will appear in your News Feed on the dashboard. You can unfollow at any time.
4. How do I leave a review for a business?
   • On any Business Profile, scroll to the Reviews section and click “Write a Review.” Enter your star rating and comments. All reviews are public and help the community make informed decisions.
5. Can businesses find me for job opportunities?
   • Absolutely. Businesses can search our member directory by skills, location, and availability. When a business views or messages you, you’ll get a real-time notification in your dashboard.
6. Are my profile and activity visible to search engines?
   • No. Member profiles and your activity stream are private by default and only visible to logged-in users. You control whether businesses can discover you.
7. How do I update my profile information?
   • Simply go to Dashboard → Edit Profile, make your changes, and save. Your updated bio, roles, and photo will reflect everywhere on the platform instantly.

If you have any other questions, feel free to reach out via our Contact Us page.